- Pricing 6.6
- Support 4.9
- Quality 4.6
- Delivery 4.1
- Usability 6.0
- Payment Methods:PayPal Credit Card Maestro American Express Master Card VISA
- Additional Features:Price Calculator Plagiarism check Money back guarantee 100% Privacy All Subject Areas Free Revisions Free Inquiry All Formats Life-time Discounts One-time Discounts UK Essays PowerPoint Presentations 6-hour delivery option Single/Double Spaced papers Writers are Native English Speakers MA/MS and Ph.D writers 3-hour delivery option Prices start with $10.00
- Support:US Toll-Free UK toll-free
FreshEssays.com has 5 years of business under its belt now, and, in those years has expanded its writing services somewhat into a few areas beyond academic products and services. After 5 years, we believe that an accurate review of this company can be produced, and we have summarized the results of our findings here, in the hopes that consumers will benefit from the information. To perform our investigation, we have studied the website content very carefully; we have reviewed FreshEssays testimonials on the website, and have read the comments about products and services off-site; we ordered a research paper ourselves in order to gauge quality and service. The results of this Fresh Essays review are contained below.
Products and Services
Five years ago Fresh Essays opened its doors to provide academic writing for students of all academic levels. This means that they offered high school essays and term papers; that they provided research and writing products for undergraduate students; and it meant that they courted graduate students who sought help with research projects, theses and dissertations. All of these things, the company still offers today. In addition to these products, however, the agency now offers several other products – admissions and personal statement essays, and business writing, which actually means resumes, CV’s and cover letters. All of these things are now standard “fare” of FreshEssays.com
Services offered by this company include editing and proofreading.
In terms of customer service, there are several methods of contacting the department – phone, Skype, email and chat. Customers report that it is difficult to use the chat feature, and that was our experience as well.
We determine trustworthiness through the commitment of a company to deliver what it promises, to satisfy its customers and to keep its customers safe when doing business online. Here is what we have found:
- Based upon FreshEssays customer reviews found elsewhere on the web, the company does deliver ordered products, mostly on time, and usually in conformance with the customer’s instructions.
- Based upon the order that we placed, it also is our conclusion that the company delivers products on time and according to instructions
- The company also has systems in place to protect customer personal information, and the payment procedures are securely protected.
- FreshEssays BBB rating is an “A” which means there are no serious complaints to date.
Given these factors, we conclude that Fresh Essays is not a scam.
Writing Quality/Writer Expertise
On-site testimonials are all quite positive about the quality of writing and the writers. Off-site customer feedback, however, indicates that the writing is relatively good but decreases significantly in quality when more complex products are ordered. There were numerous complaints from upper level undergraduate and graduates students that the products they received were not up to their expectations. This was our experience as well, regarding the paper we ordered.
Very little information is available regarding the writers, other than to say that they have graduate degrees in their fields and that they are assigned orders based upon their expertise. The paper we ordered was fair, the resources were adequate although a bit elementary, but we did find a number of grammatical errors in the content.
Pricing and Discounts
FreshEssays.com prices fall within the middle-range for writing services. Our 8-page paper was $135.00 for a “standard” writer, but, if we wished to use a top writer, the price would have jumped to $213.30. There was no Fresh Essays promo code for new customers to use for a discounted price, and we found no mention of FreshEesays.com coupon codes for any special pricing offers. There are Fresh Essays discounts for customers with expensive orders, however. If an order exceed $500, there is a 5% discount; if an order exceeds $1000, the discount increases to 10%.
While title pages and bibliographies are free, the company has a stiff fee for a plagiarism check – something most other companies provide for free.
Our overall Fresh Essays rating is “Fair.” In terms of FreshEssays.com pros & cons, we would state the company delivers on its promises; however, as the academic levels increase, the writing does not meet those higher expectations.
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