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ProfEssays.com

http://www.professays.com/
professays
  • Pricing 4.3
  • Support 6.9
  • Quality 6.8
  • Delivery 7.0
  • Usability 5.1
Extra Features:
  • Payment Methods:
    PayPal PayPal Discover Discover Master Card Master Card VISA VISA
  • Additional Features:
    Plagiarism check Plagiarism check 100% Privacy 100% Privacy All Subject Areas All Subject Areas All Formats All Formats One-time Discounts One-time Discounts Writers are Native English Speakers Writers are Native English Speakers
  • Support:
    Live chat Live chat US Toll-Free US Toll-Free UK toll-free UK toll-free
  • Discounts:
    Get 15% off for the first order with code FPE15OFF

ProfEssays.com Review

According to its website, Professaays.com has been in the academic writing service business since 2003. We have been able to find information and customer reviews on the web that date back to 2009. To prepare this review, we have looked at all of the information that Prof Essays provides on its website, the on-site customer testimonials, off-site reviews and feedback, the quality of both customer service and of a short research paper we ordered.

Services Offered

ProfEssays focuses strictly on academic writing and serves students at all academic levels of study. The links on its home page take visitors to more detailed information about each of the products – essays, research papers, coursework, term papers, theses, UK essays, and dissertations. There are short explanations of each of these products but then the same information appears on the rest of the pages – information about their processes and writers. There are a lot of additional links on each of these product pages, with such things as tips for writing, but, again, they are redundant and rather thin in content.

Prices

ProfEssays.com prices appear to be about average. Here is the problem. The price calculator for quotes is broken, so the only way to get a pricing is to complete the order form. We had major difficulty with the form fields and had to call customer support. A foreigner attempted to help us but was unable to. He told us to use another browser to enter the order. We did so, and finally got a price for our 8-page college level paper of $143.00. the entire process is frustrating, and it is obvious that links are broken and not working.

We attempted to get a pricing calculator through customer support, but no one could help us.

Discounts and Additional Features

Prof Essays advertises a 15% discount for new customers with a promo code to add into the order form field. Other discounts are provided, from 5 – 15% based upon the number of pages of an order. We did not find any coupon codes for these additional discounts but we assume that by contacting customer support they will be provided.

Additional features include the standard free pages – title, bibliography, table of contents. Other than that, customers can pay an additional fee for premium writers.

Customer Support and Site Usability

ProfEssays obviously need to fix both its site and provide better training for its support personnel. We could not get answer to our questions about ordering; anyone using Internet Explorer will not be able to complete the form fields for ordering, and customer support agents are not able to get in and help with that form.

Writers

The company states that all of its writers hold Master’s or PH.D. degrees. We can only assess this by customer reviews of writing quality and the quality of the research paper we received. Here are our findings:

  • Customer reviews on the web are not positive. There are a lot of complaints about the quality of writing, many stating that the grammar and writing style was that of an ES writer.

  • The paper we received contained a number of sentence structure and grammatical errors, and we agree that a non-native English writer was used.

  • We reviewed some sample writings on the site and saw the same issues.

While we can say that Professays.com is not a fraud or scam, we can also say that the quality of research and writing is not good. Further, we can find no BBB membership for this company. After supposed 14 years in this business, there should be a membership.

Conclusion

We always look at pros & cons as we prepare a review of any writing service. In this case, it is difficult to find any “pros.” Links are broken, website content is copious but thin; customer service is unsatisfactory; and final products are not reflective of proper scholarly English. We do not recommend this service and give it an overall rating of “poor.”

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