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It is not clear how long ApexEssays.com has been in the writing service business, but we have been able to find Apex Essays information on the web for the past three years. It has a fairly comprehensive website with links to pages that provide lots of information about their products and services, as well as policies, processes, prices, etc.
As with all writing services that we review, we consider many criteria – the structure and content of the website, testimonials that the company publishes, ApexEssays customer reviews that we are able to locate on the web, the level of customer service that is provided, and of course the quality of products it delivers. Part of our assessment of quality is determined by a research paper product that we order from Apex Essays. The following factors have been considered as we review and rate this company.
Factor 1: Types of Writing Services Offered
Apex Essays clearly states that it exists to provide academic writing services for students at all grade levels and in all subject fields. It boasts over 200 writers with either Master’s or Ph.D. degrees. There is a lot of content on the site that speaks to types and purposes of essays and papers, even including writing theses and dissertations. A student can literally order any type of academic writing service at ApexEssays.com.
Factor 2: Trust/Reliability
To evaluate this factor, we looked at customer reviews that were found on social media and on review sites. There were no concerns expressed about placing and receiving ordered products or services, and receiving those by the deadlines that the customers had designated. The product we ordered, a college level research paper, was completed and delivered to us by our deadline. We can say that Apex Essays is not a fraud or scam as far as reliability is concerned.
Factor 3: Level of Quality
As we reviewed the website content, we were struck by the poor quality of writing. It is quite obvious that the text is the work of ESL writers, and that raises a huge red flag. If this company insists that it has only U.S. and UK native language writers, why did one of these writers not create the site content? It is some of the worst English composition we have encountered on writing service websites.
Customers also complain about writing quality. They are not at all satisfied with the grammar and composition of their products, have requested revisions, and have been further disappointed by those as well. No matter what Apex Essays may state, ENL writers are not being used. We discovered the same issues with the research paper we received. Our rating of quality is “Poor.”
Factor 4: Pricing/Payment
There is only one pricing chart, no matter what the product being ordered. A high school student ordering a basic essay will pay the same amount per page as a Ph.D. candidate with an order for dissertation writing. This is ridiculous, and we also find that when new customer discounts are added into the mix, no professional writer with a Master’s or Ph.D. degree would write for this amount.
The company states that it will provide a promo code for customers who pay the full amount of the order price up front. There are two other payment plans, but these do not earn any discounts. When we discussed this issue with the customer support department, we were told that occasional coupon codes for discounts are provided to customers with large orders.
Factor 5: Additional Important Considerations
The customer support department is not open 24 hours a day as the site states. We tried to engage in chat on the site, but it was not available much of the time and we were instructed to leave a message. The phone is answered by an obvious foreigner who is hard to understand, and we were unable to get even the simplest questions answered.
Another concern is that there is no Apex Essays BBB membership.
In looking at the pros & cons of Apex Essays, we have too many concerns to provide any kind of recommendation. Products are poorly written, and, even though the pricing may be somewhat below average, getting a product that cannot be submitted is pointless. We rate this service as “Poor.”