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The company name Thesishelp.net may throw some consumers off, thinking that the writing service only produces this type of graduate level work. On the contrary, the agency offers more. Thesis Help has been in business for the past nine years. It has a website that is quite functional and organized, with links to “About Us, Our Writers, Prices, FAQ, and Blog.” Our review has studied each of the pages of the site, company policies, testimonials, pricing, products and services, customer reviews from other online sources, and an evaluation of quality and customer service through our order of a research paper. What follows is all that we discovered.
Factor 1: Types of Writing Services Offered
The ThesisHelp home page focuses on thesis help, and information about writers and guarantees. However, when a visitor looks at the quick price calculator on this page, he finds that the company offers products to students from high school on up and virtually any type of academic product they may need – from essays, papers and book reviews, all the way through theses and dissertations. It also provides admissions essays and coursework hep. We did not finding editing and proofreading among the listing; however, customer support stated they did provide this too. Multiple-choice test-taking is not offered.
Factor 2: Trust/Reliability
This is the result of many factors, including the company’s adherence to its own policies, to on-time delivery, to backing its guarantees, and to providing safety and security to its customers. In this respect, customer reviews state that they generally feel that the company does stand by its promises, although a few stated that their orders were late and that revisions requests were slow in being honored.
Another factor in trust is the quality of customer service. We contacted the department on two occasions, once to discuss the research paper and other details of their services and once to talk about dissertations. Thesishelp.com agents do not seem to be highly trained in the details, and we wonder if an answering service is being used. A big “red flag” for us is that we were told a complete dissertation of 150+ pages, with all required chapters, could be produced within 3 days’ time. Of course, this is impossible. Yet, we also completed an order form with the same requirements and, had we paid the 5550.00, they would have taken our money.
Factor 3: Level of Quality
There are no samples of writer products on the site. The site content itself has some serious spelling errors and some mis-used words too.
There is a blog. Here, the focus is entirely on dissertation writing and nothing else, so there is not much variety to gauge quality of scholarly research and writing.
On-site testimonials are all complimentary, as usual. Off-site, Thesis Help reviews are mixed. Customer complaints include the use of lower quality resources, writing that is too elementary or not structured well, grammatical and spelling errors, and difficulty in getting revisions quickly.
The paper we ordered was at the college level, and it was far more suited for early high school. Vocabulary and sentence structure were too elementary; the thesis statement was thin; and the resources reflected complaints of other customers – all secondary in nature.
This company is clearly not a fraud or scam; however, for one that advertises itself a great place for graduate level work, we are not impressed. High school students will get suitable products.
There is no BBB membership.
Another important/interesting not: There is a “Director’s Policy on Social Responsibility.” It states that there are certain content fields in which the company will not produce writing. These include areas like medicine, nursing, architecture, nutrition, etc. We have seen these before.
However, on another page, customers are informed that they can get such products but that there will be 20% increase over the regular pricing. It is also stated in this policy there no product will be crafted which is pro-abortion or pro-gay marriage. In the name of academic freedom of discussion, we find this odd.
Factor 4: Pricing and Payment
Prices are average for the industry. Our 8-page paper was $144.00. the prices range goes from $13/page for a high school essay due in 14 days, to $51/page for Ph.D. level work due in one day. there are no discounts, no coupons codes for special pricing, and no promo code for a newcomer price break.
Payments may be made by PayPal or Skrill – nothing else is acceptable.
Factor 5: Additional Important Considerations
Customer will get free title and bibliography pages, as well as free formatting and a plagiarism check. These are standard for the industry. Revisions are also free, so long as they do not change the original order specifications.
In looking at pros & cons, we can see that ThesisHelp may be a suitable source for high school level writing needs. We have concerns, however, for the level of quality at the college level and beyond, and especially after being told we could have an original dissertation in 3 days. We are providing a rating of “Fair.”