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EssayShark.com has been in the online writing service business for 9 years, according to its site. It has a unique business model, in that, rather than the company assigning writers to specific product creation, the customer places and submits an order and then waits for bids to come in from the writers who are registered with the company. Once those bids come in, it is up to the customer to select the writer. The company really only acts as a clearinghouse for writers and people who need them. This EssayShark review will include the information that we have been able to gather from the website, Essay Shark customer reviews and comments that have been found in other places on the web, and the product we received from a student who agreed to act as our source, placed an order, and “employed” a writer.
Products and Services
Essay Shark offers the same basic services that other academic writing companies do – essays, papers, book reviews, case studies, and other academic writing from high school forward. It also provides research and writing for graduate-level theses and dissertations.
In terms of services, the company does maintain a customer support department, but it does not operate as other similar departments in other writing agencies. This department exists to answer questions prior to order placement, but once the bids have been made and the customer has chosen a writer, this department does very little else. In fact, any complaints are generally met with the claim that the customer must address the issue with the writer.
There is no quality control department to check pieces of writing before delivery to a customer. If a customer is unhappy, s/he must take it up with the writer. The only positive is that students may stick with a writer for future orders, should they find one that they like. So, anyone who is fortunate enough to find a quality writer will be able to request that writer in the future.
Can this service be trusted? We consider several things in this category – whether or not they are reliable in getting the product to the customer on time; the expectation that customer instructions will be followed; privacy and confidentiality, and security of both personal and financial information.
On-site EssayShark testimonials are all quite complimentary. That is to be expected, and why we explore multiple sources when we research writing services. When we read the feedback and comments elsewhere on the web, there were a number of concerns expressed, to include missed deadlines and instructions not followed. The tone and sentiment of these reviews were certainly different than the on-site testimonials.
We could not find an EssayShark BBB registration. However, that is not necessary to receive our endorsement.
Writing Quality/Writer Expertise
We assessed writer quality by samples on the website, samples that existed by clicking on any of the “top writers” who are featured on the “Writers” link. Overall, we find the quality quite disappointing. Many of the writings were poorly structured from a content organization perspective, and there were simply too many grammatical errors.
The research paper we received, at a college level, was not well-written, and the style was far too immature for undergraduate work. This called into question the qualifications of the writer who had bid on our work.
Another issue with this model is that there was no control over the writers who bid in regards to their degrees. We wanted a writer with a master’s in political science for our paper, and none of the first batch of bidders had that. We had to go back in for bids again.
While our order was being processed, we called customer service, stating that we were unable to get our writer to respond and were told to keep messaging the writer until we received a response. This did not engender a great deal of confidence in the company itself.
Still, we did receive our product and so we can say that Essay Shark is not a scam. Unfortunately, we believe they know that they are under no legal obligation to help students who receive poor quality help.
Prices and Discounts
This is a very simple area to assess. There are no published EssayShark.com prices because of the bidding process. Students paid $163.00 for and 8-page paper, and it was in the middle range of the bids. As well, the customer must understand that there are no EssayShark discounts, no EssayShark.com coupon codes for being a first customer and no EssayShark coupon code to use to reduce order cost.
Students reported feeling safe making payment. Our investigations also indicate that this is a relatively ‘safe’ company in terms of financial data processing.
EssayShark.com pros & cons are easy to enumerate. The writers do deliver products to customers and usually by their deadline requirements. However, there is no quality control, very little customer service, and writing quality is a concern. Our overall EssayShark rating is “Fair-to-Poor.”