Short overview
Summary
This Pro-Papers review was conducted without any bias, and with the most objective mindset. The results were, sadly, not great. The =quality that Pro-Papers brags about was poor, and unreliable at best. They do offer a free plagiarism checker, but the poor writing quality doesn’t make up for it. In this review, I make sure to cover the most popular questions students often want to be answered when researching a particular online service. For a more detailed Pro-Papers summary, I recommend you read until the end.
Pros
- Professional customer support
- Free plagiarism checker
- Helpful extra features
Cons
- Unreliable writing quality
- Poor revisions
- No loyalty program
Service Overview
Pro-Papers is an online service that has recently been the subject of many review requests I have received. Pro-Papers website indicated that this service was founded in 2014. Also, it would appear that the company is located in the Czech Republic. This isn’t necessarily a bad thing, as many of the essay writing companies are owned and operated from Non-English speaking countries.
The Pro-Papers website looks and performs great. The user interface was easy to navigate, which made my Review of Pro-Papers more enjoyable. While there were occasional lags here and there, the website overall was very responsive and throughout my review, it never went down. It is also protected by DMCA's Pro Protection Service with a Protection Level 2. Also, their payment methods are secure. Overall, the Pro-Papers website can be considered reliable for everyday use.
Types of Services Offered
Pro-Papers offers customers a variety of services that include academic writing, general writing, CV and resume editing, and some amount of business writing. However, there’s the possibility that even more services are offered. This is because the Pro-Papers website didn’t properly arrange its services, sometimes making it confusing to find a service you need. One thing that was easy to find was the free samples. I reviewed one of their samples to answer “Is Pro-Papers good?“, and here is the result.
Title: Accounting Case Study Using Ontario Pricing Rates
Length: 4 pages
Analysis: The text was relevant to what undergraduate students use in classes today. It had a few grammar issues, but nothing too serious. The paper was 100% unique, which was encouraging to know. It would seem the writing was done after a lot of research, which would likely mean the writer either had the experience or the dedication to do a good job.
Quality: Medium
Guarantees
Pro-Papers legit offers many guarantees to its customer, including free revision, money-back guarantee, 24/7 customer support, on-time delivery, confidentiality, high-quality writing, dispute resolution, and no plagiarism in their writing. Their policy looks airtight, but there are many reviews online that say different. Many of their past customers had issues with their money-back and free-revision policies, so it was clear early on that I would have to pay special attention to this area.
Pro-Papers Reviews of Customer Support
Pro-Papers promises 24/7 customer support, and they deliver. Clients can reach out to support at any point in the day, any day of the week. You can choose to send an e-mail, or call the number shown on their website. Aside from a long wait time, I found that I was always able to talk to a representative each time I needed. They weren’t always able to help with my questions right away, but they put the effort into following up with user inquiries. Another way to reach support is to leave comments on their social media handles, which are Facebook and Twitter.
My Experience and Paper Quality
My overall experience using Pro-Papers services wasn’t as good as I had hoped. While their user interface was well-designed, its content was not arranged properly. This made it difficult to search for a particular service I was looking for. It would be hard to imagine a good college application essay writing service doing this same thing. It wasn’t all that bad, however, as their customer support was usually on hand to answer questions. Not only that, but it should be stated that their representatives weren’t all that knowledgeable when it came to questions about orders, which made this Pro-Paper.com review writing more time-consuming.
In order to test their writing quality, I prepared two orders. One was a research paper, and another order was CV editing. My resume turned out well, and I was impressed with their editors’ efficiency. However, a research paper I had asked for was submitted late and without following my guidelines. It had some grammar and punctuation issues as well. I also found that many clients had similar reviews of their writing quality.
Ordering Process
Judging from customer Pro-Papers reviews, ordering process is very simple. The ordering page can be reached by selecting an “Order Now” icon in the top right corner of the Pro-Papers website. It’s available on most pages, which makes it easy to make an order at any point in time. To make an order, you will have to take the following steps:
- Fill out the form that contains order details. It includes the title of your project, your subject, paper format, references, and other specifications you would like included, such as a plagiarism report.
- Go on to the second form to finalize your order, put in your details and issue the payment.
- Once you’re done filling out the form, your order is assigned to a writer, and you can then wait for the results.
Pro-Papers Review of Pricing and Discounts
The lowest price you can pay for an order is $9.99 per page. This would get you high school-level writing with a 20-day delivery timeline. As you increase urgency and academic level, the prices increase significantly. Overall, their prices are quite competitive, but the writing quality that comes with them isn’t. In my experience, going for regular writing meant lower costs, but it didn’t help me answer the question “Is Pro-Papers reliable?” with confidence, as the results I got were questionable. A research paper I had requested was written very poorly, likely by someone who doesn’t have a good understanding of the English language. It’s likely that paying more for a pro writer would give better results, but then it would add up to a substantial cost. Based on various dissertation editor reviews, there are many better online writing services you can find to handle your research paper needs. It should be noted that Pro-Papers is currently giving customers a 15% discount on their first orders, but this might have changed by the time you’re reading this review. When it came to the price for individual services, it was impossible to establish it due to a lack of information on their website.
Writer's Proficiency
I had two orders completed by Pro-Papers writers, but only one turned out okay. The other one, which was a research paper, was so poorly done that I got a headache trying to read it. I had chosen the “Regular Writer” option, like most Pro-Papers reviews do, when completing my order because it was the cheapest one available, and thus, likely the option most students might want to use. While I understand that different writers have different skill levels, the quality of writing I got shouldn’t be considered “Regular.” In the future, I would like Pro-Papers to give their customers the freedom to use samples and judge the proficiency of the writer assigned to their task.
Revisions
According to their policy, Pro-Papers provide their clients with free revisions. However, I didn’t have a good experience testing this out. First off, their customer support wasn’t that helpful in getting me a revision fast. It took a while before a writer was assigned to my paper. The time-wasting didn’t stop there, as the writer also took days before replying to my questions. In the end, the final work wasn’t worth the time and stress it caused me. I checked other customer Reviews of Pro-Papers, and it appeared that many other users had a similar situation. This led me to believe that the company isn’t enforcing their policies.
Loyalty Program, Offers, and Extra Services
While Pro-Papers doesn’t have a loyalty program, they have a referral program that offers as much as 15% cashback on orders a person you introduce to Pro-Papers makes. This isn’t that good, because it requires you to find friends and family that could end up getting very bad service. A loyalty program would have been much better. Pro-Papers offers a plagiarism report, PRO Service, and abstract page as part of extra features. While Pro-Papers.com doesn’t offer anything like the best paraphrasing tools, their extra features are fairly handy.
Online Reputation
I was able to find customer reviews on trusted platforms such as Sitejabber and Trustpilot. On both of these platforms, I found the number of people who voted to be quite low, however, the details of their reviews paint an insightful picture, as you shall see below.
SiteJabber
Pro-Papers has a 4.19 rating on Sitejabber from 72 reviews. While this is not bad, it’s quite modest when compared to the rating of most top writing companies online today. Going through the negative reviews, I found many that I could relate to, based on my own experience. In one of the negative Pro-Papers reviews, this service had apparently asked for money for a revision. The reviewer doesn’t give much detail regarding the reasons they asked for money, but it still paints a bad picture.
TrustPilot
Pro-Papers has a better 4.3 rating on Trustpilot after 219 pro-papers.com reviews. Many of the positive reviews seem to be genuine, but there were also many that looked too good to be true. These days, online writing companies go to great lengths to have good things said about them online, so it can be hard to tell the real reviews from the fakes.
Social Media
As we discovered for our detailed Pro-Papers review, we have found that this company has both a Facebook and a Twitter page. However, while both accounts have recent posts, they don’t get any engagement online. Pro-Papers also has a blog, but it hasn’t been updated in the past year.
Faq
Is Pro-Papers legit?
Yes, Pro-Papers is a legit company. My order was processed successfully, and many users had a similar experience.
Is Pro-Papers safe?
Yes, Pro-Papers is safe to use. They use DMCA pro service protection and web transactions are secure with SSL encryption technology.
Is Pro-Papers reliable?
No, Pro-Papers isn’t reliable. The quality they present to users is too bad to be considered usable. It’s likely that paying more will mean you get higher quality results, as some Reviews of Pro-Papers mentioned, but that cost will be acceding the market average for likely below-average quality.
Is Pro-Papers a scam?
No, Pro-Papers isn’t a scam. Many users, including myself, had their transactions processed and completed without any issues.
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