Scribendi

2.3
From $13.91 per Page
Scribendi.com
Support
2.3
Pricing
2.3
Delivery
2.3
Quality
2.3
Usability
2.3

Scribendi Review

This piece is our review of Scribendi.com. To determine that Scribendi is not a fraud or scam, and to gather as much information as possible, we took the following steps:

  1. We read customer reviews and testimonials about Scribendi.
  2. We made arrangements to receive a completed written work.
  3. We analyzed the quality of the services we received from Scribendi.com by reviewing the edited paper we had secured.
  4. Conducted a BBB search of Scribendi. We found that they are accredited through that organization.
  5. Researched the company to determine its reputation, and find any legal notices or news articles.
  6. Reviewed the process of placing an order to ensure that customer data is safe.
  7. Explored the Scribendi website.
  8. Conducted a price comparison and explored coupon codes and other deals.

Can Scribendi be trusted to deliver quality work as promised? The following outlines our overall experience and conclusions.

Review Criteria​

Our review criteria remain consistent. We expect top quality service. We expect friendly and helpful customer support. Prices should be fair and reasonable. The website we are reviewing should be easy to navigate. All products should be delivered early or on time. The website should also contain clearly written policies to help customers understand their rights and responsibilities as well as the rights and responsibilities of the company. Finally, we look for extras that make a writing service provider stand out. This could be writing samples, videos, blog posts, or additional services. While we will not reject a service for not having these extras, they certainly make a writing service stand out.

Factor 1: Types of Writing Services Offered​

This is not a writing service. Instead, this is a proofreading and editing service. We received an essay that had been edited and proofread by the Scribendi staff. The paper was quite long as we wanted to be able to conduct a thorough evaluation. As no writing services are available, long-form assignments such as thesis or dissertation services are not addressed here.

Factor 2: Trust/Reliability​

Customers place orders, and they appear to be filled as promised. We have no reason to suspect any sort of fraud here. In that sense, the company does seem to be trustworthy and reliable. However, there are quality issues to be addressed below.

There is an online customer service available to those who have questions. We engaged with a support agent who we found to be polite, professional, and helpful.

Factor 3: Level of Quality​

We reviewed our edited document, and it left a lot to be desired. First, the writer left several errors untouched. These were mistakes that should have been found quite easily. They also missed factual mistakes. Even awkward phrasing was ignored with no written warning added the edited version with suggestions for fixing it. Keep in mind that editing and proofreading are intended to go beyond fixing simple errors in grammar, spelling, and structure. Students rely on these services to help them ensure their writing is clear, and that their ideas are communicated in a way that the reader understands.

Basically, it appeared as if the paper we received was subjected to the same, basic double-checking that most students would do using a free spelling and grammar checker. It did not appear as if any work had been done by a professional editor or proofreader. Perhaps it had, but we certainly expected more in terms of corrections being made, suggestions, and other feedback.

Factor 4: Pricing/Payment​

Prices are quoted according to length and deadline. We paid around 60 dollars to have our essay edited. It was over 1500 words, and we gave the editor a week to complete the assignment. Prices did not seem unreasonable, but the quoting system did make comparison difficult.

There are no discounts available for these services. This means we were unable to apply any sort of a promo code. We were able to easily make payments online. For this order, we opted to use PayPal. There are policy documents that address pricing and payments. They accept standard payment options. Allpay is made available for customers in China.

Factor 5: Additional Important Considerations​

There was nothing more to consider here than the quality of service and customer support. It only takes a few moments on the company website to understand that this service takes a minimalist approach. They simply offer proofreading and editing. 

We can say that there is quite a bit of extra content here. We found FAQ pages. There are also customer reviews and case studies. The company appears to offer many services specifically to students in China. Because of this, there is quite a bit of content in Chinese. Instead of a blog, the company has an articles and advice section.

Finally, we reviewed the company’s policy documents. We paid specific attention to their privacy policy document. It provides basic details on how the company protects customer data privacy. However, we believe the document could be much more detailed. For example, no mention was made of GDPR compliance or any state-specific privacy regulations.

Concluding Comments​

Our final rating of this service is below average. While we appreciate the effort to provide students and others with a niche service such as proofreading and editing, the quality was just not there. Students who are in search of writing assistance should know that we have weighed the pros & cons. Learn from our experience and use another writing service.

Quality

All subject areas
All subject areas
All academic formatting
All academic formatting
Technical subject areas
Technical subject areas

Security

Norton
Norton

Support

Live chat
Live chat
Favorite writer option
Favorite writer option

Additional Features

Proofreading
Proofreading
Order evaluation
Order evaluation

Payment Methods

Credit card
PayPal
Visa
Discover
Master Card

M G.

Scribendi.com
1.4

Please be aware that anyone doing business with Scribendi.inc may be complicit in their flouting of copyright law as this business knowingly violates both Canadian and U.S. copyright law by posting legitimately published books and advertising them as "free downloads". They do so without the permission of the author, the author's agent or representative, the publisher, or the publisher's agent or representative. As a business that purports to be affiliated with the editing and publishing industries they are well aware that they are breaking both the letter and spirit of the law. And although their site purports to have a DMCA link, it has not been operational in over two dozen tries on different browsers during the last weekwhich effectively means it is not operational and therefore not a provided service. The "authors" advertised on their own home website are of the self-published variety who may pay into the free download industry. I am guessing that Scribendi scares up business by stealing from publishers to offer these services to gullible clients.

Pricing
3.0
Support
1.0
Quality
1.0
Delivery
1.0
Usability
1.0

Alanna

Scribendi.com
2.0

Absolutely disappointed. My order number is 624486. The quaility of editing is very poor, also the customer service. I am not satisfied with the level of change, the editor doesn’t know the requirements of dissertation, so she/he doesn’t know how to correct the tense and her/his edited version has even made some meaning wrong and more vague. If you provide the service of dissertation, you should know the basic requirements of the tense: abstract, main body and conclusion may have some differences. But, your editor commented that she/he is not sure, so why I ask help from you if you don’t know? The edited version has made all the tense uniform and made more mistakes, I must re-correct the mistakes of tense you made. It’s a waste of both time and money. What’s more, the level of writing has never been improved at all. The editing just checked tiny grammar but never enhanced the total level. And I requested for re-editing or full refund twice when I just received the draft, but the terrible customer service firstly replied that let me wait, couple of hours later replied that it meets their Quality and totally ignored the issues I put forward. Never,never use SCRIBENDI, who provides the service of dissertation check but they even don’t know the basic requirements of dissertation such as the tense.

Pricing
2.0
Support
2.0
Quality
2.0
Delivery
2.0
Usability
2.0

Linda

Scribendi.com
4.0

Need to take care so that the writing style of the writer is not affected by the modifications made by the editor. Otherwise pretty happy with the services.

Pricing
4.0
Support
4.0
Quality
4.0
Delivery
4.0
Usability
4.0
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Sarah

Sarah

Scribendi.com

The grammatical errors were corrected, but my editor did not provide me with any comments on the content and organization of my essay.

Alanis

Alanis

Scribendi.com

Need to take care so that the writing style of the writer is not affected by the modifications made by the editor. Otherwise pretty happy with the services.

Nick

Nick

Scribendi.com

I can't comment on quality of work because I never saw any results.

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