StudyPool.com is a company that provides what has come to be known as “micro-tutoring.” This model of academic help has become more popular of late, so we have decided to review companies that offer this service as a part of our overall mission. Study Pool is the first one we are reviewing.
To provide this StudyPool review, we accessed the website and reviewed all of its content. As is our normal procedure, we looked at company published testimonials, policies, prices, responsiveness of customer service, Study Pool customer reviews we are able to find out on the web, and the results of our completing an order for micro-tutoring.
We are astounded by what we have found. You will be too. And it’s not pretty.
There really are no writing services offered. The point of micro-tutoring is pretty simple. Students access the site and pose their academic questions. This might be a tough math problem, for example. Once that request posts, tutor then bid on providing the answers/solutions, and the student chooses one of those bidders.
The student and the chosen tutor then decide on a price, and the student submits payment. Once the tutor is finished, the money is released, the company taking out its commission.
What can we say? There is absolutely no information on pricing, other than the instructions to post a question, take bids, and negotiate a price with the bidders. There are also no StudyPool discounts, no promo code for special pricing, and no coupon codes as a part of a marketing effort – nothing at all. This is not surprising considering the business model that places pricing all in the hands of the student and tutor.
The company site states that it accepts all bank cards and PayPal for payment. We couldn’t even post a problem much less make a payment.
Customer support and site usability
We cannot even comment on this. There is a page on the site titled “How it Works.” On this page are several “boxes” to be clicked, such as “how to aske questions” and “bills and payments.” Clicking on any one of these results in a “403 error.” None of these links work at all.
Obviously, we couldn’t even post a question to evaluate the quality of the registered tutors who could bid on providing an answer.
In terms of judging quality, we cannot provide anything. The website is a complete mess.
Here begins a whole host of issues and problems with StudyPool.com. There is very little information on the site other than to tell students to post their questions, provide their contact information, and wait for bids.
Other than the on-site testimonials, students who have posted comments and feedback have only negative things to say about the company. They posted questions and never received bids; others who did receive bids mad a choice and waited a long time before getting the answers/solutions they needed.
Given customer experiences, we cannot say for sure that StudyPool is not a fraud or scam. We just don’t know. We were unable to post a question at all, given the mess that the site is currently in. There is also no BBB membership – not a good sign.
Additional Important Considerations
What can we say? There is literally nothing to state or recommend, other than the fact that students who attempt to use this site to get their homework questions answered will not be successful.
We are speechless. We cannot even list the normal pros & cons that we normally provide. All we can say is this. Do not waste your time even trying to use this company for the solutions you need. Our StudyPool rating is “Below Poor.”
I appreciate that you are able to get assignments out quickly. The papers are written well. However, graduate-level writing can be improved. Graduate-level writing does not have "fill words."
the support team here are just all at sea. they know absolutely nothing about their own services! unacceptable and cant recommend to anyone
I WANT MY MONEY BACK!!! My coursework was 100% OFF-TOPIC!!!!