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EduBirdie.com has a business model that we often see. Customers place orders and then those orders are placed up for bids from writers who are registered with the company. In this sense, then, the company acts more as a clearinghouse for customers and writers to “match” up in order for orders to be completed.
We have conducted this review based on the same factors that we always use. Those factors include information on the company website, testimonials published on-site, quality of writing based upon site text, samples and blogs, customer reviews we have found on the web, and the results from a university-level research paper which we were able to obtain along with the instructions provided to the writer. The results of our review follow.
Factor 1: Types of Writing Services Offered
Edu Birdie is typical of most all academic writing services. It focuses on student customers from high school through Ph.D. programs. By opening the hamburger menu in the left upper corner of the Home page, students can see the listing of all the writing that is offered. Further, they can click on any of the writing product types and link to more detailed information about that type of piece.
The offerings include essays, papers, theses, dissertations, admissions essays, and more. While not stated, we assume that editing and proofreading are also offered, given that there are numerous writers – we assume that there are individuals who can perform these functions.
Factor 2: Trust/Reliability
Factors of trust and reliability are determined by several criteria.
- Does the customer have access to customer support?
- Does the customer have access to his/her writer?
- Is the company widely trusted by students?
- Does the customer receive what s/he orders and on time?
- Does the customer have privacy and confidentiality?
- Does the company stand by its policies?
- Are there outstanding legal actions or complaints of any concern?
The reviews of EduBirdie that we have found on the web are mixed. While all customers stated that they received ordered products and did have conversations with their writers, many customers spoke to a lack of responsiveness of their writers, especially when they asked for revisions.
Based on these customer experiences, we can certainly say that EduBirdie.com is not a fraud or scam.
Factor 3: Level of Quality
When we look at quality, of course, we look at what customers say. We also review the quality of writing on the Edu Birdie website itself, samples or blog posts if available, and our evaluation of the research paper obtained.
- Again, customer reviews are mixed. On-site testimonials are all quite positive.
- Customers who have provided off-site comments do speak to lower quality than they expected. Many state that their writers were obviously foreign.
- Customers also stated the company is not always reliable in terms of delivering papers on time.
- Our experience with writing quality was concerning. There were just a number of grammatical and compositional errors that were reflective of an ESL writer, although we were told by our writer that he was an American.
The quality of writing on the website is also of certain concern. The writing is poor and is very repetitive, especially in the footer pages. In all, content is also quite thin. There is a blog, but the articles are poorly written and, in some cases, incorrect. One post on the dissertation methodology used as an example of a law dissertation. Law school students write lots of papers, but they never write dissertations.
Factor 4: Pricing/Payment
Prices are not definite. Customers place orders, and registered writers submit bids. The paper that we obtained cost $134.00 for an 8-page research paper with a 7-day deadline. There are no discounts or coupon codes for special pricing. No new customer will find a promo code for a “welcome” discount.
Customer can negotiate pricing with writers, to an extent. And EduBirdie has a new policy that will assign a writer for a customer, for a price of $9.99/page. This seems odd, especially when there are students at all different levels who need many different types of pieces. It is unusual that a qualified writer would work for that amount.
Payments are made via major credit cards and are safe. Payments that are secured are held by the company until the customer approves the piece of writing. We did not approve our piece and requested a refund. We are still awaiting a response. This is pretty poor PR.
Factor 5: Additional Important Considerations
There are no company-wide free pages or other benefits. These are left up to the writers, at their discretion.
We have a number of concerns about Edu Birdie as we look at the pros & cons. As we look at writer profiles and what they have written, we find that one writer has produced pieces in nursing, criminology, English literature, marketing and psychology. Obviously, the writer does not have degrees in all of these fields. How, then does he qualify to write in all of these areas? There is also no BBB membership. Overall, we are providing a rating of “Fair.”