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Here is a writing service that has been in business for 7 years. PaperWritings.com boasts that it has become the premier writing service on the web. We decided to conduct a review to understand why the company believes this. We looked at all of the factors that comprise our reviews – information on the site, testimonials posted there, prices, discounts, benefits, the specific products and services that are offered, and most important the quality of the products that the writers actually product and deliver. That quality is determined by customer reviews posted on the web, the samples that Paper Writings provides, and our own experience by ordering a research paper. The following summarizes all that we found.
PaperWritings markets its services to students. WE are not sure if they offer high school products, because the categories are “undergraduate, college, professional, and admissions help.” to most people, “undergraduate” and “college” mean the same. And we are assuming that “professional” means graduate school. The categories that PaperWritings.com design indicate to us that the company is owned by foreigners, not English-speaking owners from English-speaking countries.
Nonetheless, students can order from a list of products that are clearly displayed on the site and that range from essays to Ph.D. dissertations. Additional services include admissions essays and coursework/homework assistance.
Company prices fall within the low-average range for standard academic writing orders. A basic essay with a 14-day deadline will run $10/page. Professional level writing goes up to $41/page with urgent deadlines. When it gets to admissions essays, however, pricing is quite high – beginning at $41/page with a 14-day deadline. We are always a bit suspicious when admissions essays are this high. They require fully original writing and lots of conversation between writer and customer. But this should be the case with any type of writing.
Discounts and Additional Features
Paper Writings does have a two-fold program of discounts. When customers place an order, 10% of that order price is placed on account toward a future order. There are also coupon codes for customers once they reach a dollar amount of orders $500 will get a 5% discount; $1000 will get a 10% discount. We did not find a promo code for new customers.
There are very few additional features that are free. Customers can order up to three revisions free of charge. Everything else appears to be fee- based. Customers will pay for plagiarism reports, tables of contents, outlines, and access to the sources that writers may have used. Fees are also charged for an abstract, for getting a top writer, and for VIP service, although that is not defined well. Customer service agents we asked were not sure either, other than somehow customers have faster access to customer service representatives.
Customer Support and Site Usability
We contacted customer support by phone and by live chat. We asked detailed questions about VIP service and about dissertation writing. It was difficult to get specific answers – always a “red flag’ for us. We believe that PaperWritings is using an answering service as opposed to actual employees.
The site is easy to use and navigate. There are links at the top to important pages. At the bottom of the home page, there are links to policies, samples, and a number of links to specific writing products. We accessed several of these footer pages and found very poor grammar, something that doesn’t instill a great deal of confidence.
We could not find any evidence of a BBB membership, and when we checked we found that there is none.
We are not given a lot of information about the writers employed by PaperWritings.com, only being told that they are qualified professionals. So, we have to view quality of writers by the quality of products they create.
Customer feedback that we have found on the web is really mixed, but mostly negative. Previous customers state that they do not get the quality they expect for what they pay. There are also some issues with meeting deadlines and responsiveness of customer support and individual writers.
The paper we ordered was replete with grammatical and structural errors. We found the same issues with samples that were published on the site, as well as in the footer pages we reviewed.
We can certainly state that Paper Writings is not a fraud or scam. People do order products and get them. As we look at pros & cons, however, we have to say that the most major “con” is the quality of products, and that is the only measure for a writing service. Our overall rating of this company is “Fair” at best. ESL writers are just not producing what customers have a right to expect.