Eduzaurus

EduZaurus is an academic paper writing and online research paper editing service where students can purchase any type of academic paper, dissertation, essay, assignment, or more. The agency was established on June 18th, 2015. 7 years since their inception, they claim to have successfully worked with students to deliver over 130,000 essays. They also claim to have a team of over 500+ qualified writers capable of writing on a wide variety of topics. Their average writer satisfaction score as per their own website is 4.8/5.

The EduZaurus.com website is quite plain. Its primary color is white. Their home page gives options for customers to either register or login to their account, or create an order without logging in. Other pages like About Page, Services, Essay Samples Page, and Helpdesk can be accessed through a menu icon present in a screen’s top-left corner. There is a chatbot in the bottom left corner to help customers with their queries.

EduZaurus offers different writing services to its customers. They include writing essays, articles, assignments, content, admissions essays, bibliography, capstone project, thesis dissertation, creative writing, lab reports, math problems, scholarship essays, and speeches to name a few. They also offer essay proofreading services to students. As per their service agreement, they offer up to 3 revisions, and customers are required to pay only if they are satisfied with their essay. Their services page can be accessed directly on the home page or via navigating to a menu bar.

One of the perks that set them apart is that they offer sample essays on various topics that customers can take a look at to assess the quality of their work. A screenshot below shows their sample essays section.

Title: Nelle Harper Lee's to Kill a Mockingbird Character Analysis

Length: 2 pages

Analysis: For this review of EduZaurus, I also took a look at one of their essays at random to analyze it from a grammar and language point of view. While their essays read well overall, I found minor grammatical errors and some sentences that were not structured very well.

Quality: Medium to Low

EduZaurus offers a refund policy that states that any customer can request a refund no later than 3 days after their work’s final submission if a customer is not satisfied with it. In order to get a refund, a customer should return their essay and highlight specific passages or text that need revising. At this stage, reasons for rejections are vetted by the company and if approved, a refund is initiated. 

Each refund request is treated individually on a case-by-case basis, and any decision is made accordingly.

EduZaurus.com website has a customer service bot available 24/7/365, according to their website. However, when I tried to use this chatbot, I did not receive any replies for a few hours, and every time I tried to send a query, I was redirected to the contact us section.

Other customers have also given mixed reviews about EduZaurus’ customer support. While some EduZaurus reviews provide very good feedback, others like ourselves have had subpar experiences with them.

As for the contact us section, it has standard questions such as name, query, and space for attachments. One can also contact them by sending an email to their customer support email - [email protected].

One of the first questions that a customer will have is whether a service is reliable or a scam. While writing this review, I tested their authenticity before providing feedback. I ordered a 3-page essay (University level paper). My topic was “Impact of COVID-19 on world economic stability”. Based on the bidding culture of this website, I received many bids with prices ranging from $32.40 to $132, which I felt was a very exorbitant price. I chose a writer who charged me $40 for my essay.

When I received my essay, I was disappointed with its quality. It did not have required citations and tables, and it had a number of spelling mistakes. I had to spend an additional couple of hours fixing the language and formatting the paper correctly. Despite the additional effort spent from my side, I was only able to secure a B grade for that paper. Many EduZaurus.com reviews seemed to have a similar issue.

On the positive side, my paper was delivered on time to me, and there was no plagiarism in my essay. Overall, I would recommend that students use this service only to get their first draft and then modify and enhance it. For $40, I was not completely satisfied with the services provided to me.

While writing an EduZaurus.com review, I noted their order placement process, which I will share below:

• First, I clicked on an ‘Order Essays’ button and I was taken to a chatbot where I entered information about my topic, essay length, deadlines, and any additional instructions.
• Second, I was asked to select anyone from 3 categories of writers, standard, premium, and platinum. I chose a platinum category of writers.
• Next, I was prompted to create my account and then re-enter my requirements.
• After this, I was introduced to different writers who bid on my project and I selected one of them.
• After chatting with my writer and accepting their bid, my order was successfully placed.

The pricing at EduZaurus works on a bid-based system. Unfortunately, no discounts are offered to customers, regardless if they are first-time users or loyal customers. Despite my best efforts, I was unable to find any coupons or credit points o use on the EduZaurus website.

Additionally, they also charge customers a premium price of up to 20% for working with experienced writers. This seems unnecessary as experienced writers are already charging a premium cost for their essays. Even a simple college essay bid began from $25 per page, which is very expensive. Most students cannot afford these prices. Other Edu Zaurus reviews also talk about similar experiences. Also, there is no easily accessible information on the website regarding the cost of individual writing services - you can only inquire about them via a chat feature, which is very inconvenient.

EduZaurus proclaims to have a team of 500+ talented writers who have subject expertise in a wide range of topics from history, literature, politics, environment, health, and more. When a customer places an order, writers bid on it based on project requirements, length, and delivery deadline. When a writer bids, a customer can see their profile which shows their area of expertise, experience level, and success rates. Customers get to choose from anyone among all the writers who have bid on any project. They also have an option to chat with the writer before accepting their bid.

EduZaurus assures its customers that the writers have the needed expertise to write their essays. In my experience, the writer I worked with was professional and met my deadlines. However, I found their service to be quite expensive, especially keeping the subpar quality of the paper in mind. Reviews of EduZaurus on external websites also have similar remarks.

According to EduZaurus revision policy, any customer who is dissatisfied with the quality of work from the writers of EduZaurus can request a revision of their essay. We wanted to try this service as well, so we requested a few changes to the essay that we had ordered on the website.

In order to revise any part of the essay, first, we were asked to highlight the specific problem areas. After that, we had a conversation with our assigned writer to communicate our requirements better. Our writer was polite and professional while talking to us. However, despite the revisions, we were not completely satisfied with the quality of our paper.

Another thing that customers should keep in mind is that they only have 3 days after the final delivery of the project to request any refunds or revisions. If no revision is requested within 3 days after the submission of the project, then the project is automatically closed and customers become ineligible to receive refunds.

EduZaurus does not offer any loyalty programs or monetary discounts to repeat customers. They also don't offer any additional free tools like the best conclusion generator, which will leave many students disappointed. However, they offer certain add-ons to their customers for a premium price. A customer can choose to work with premium or platinum writers at a 10% or 20% additional cost. Furthermore, they can choose to have EduZaurus pick the writers for them for an additional cost of $9.99. We felt that these were unnecessary costs for a student to bear.

While all the reviews and customer feedback on the EduZaurus website itself are overwhelmingly positive, other essay writing websites reviews paint a different picture. Overall, we observed that many customers found the price points expensive and the quality of the papers to be sub-par. However, in their reviews of EduZaurus, they did appreciate the fact that their papers were delivered on time.

SiteJabber

SiteJabber gives the site 4.5/5-star rating, however, the number of reviews on this site is very low.

TrustPilot

Trustpilot gave this service only a 3.8/5-star rating.

Social media

EduZaurus has its own Instagram, Facebook, and Twitter accounts, however, they do not seem to have any traffic. Their social media pages only have a few posts. We found that they are not active on any social media platforms and do not engage with any other sites either. We found their reviews on some essay-writing websites. These reviews highlighted some ways in which the service needs to improve to be able to deliver high-quality papers for students consistently.