On my mission to find and rank the best professional writing services, I decided to do a detailed IvyPanda review. I wanted my review to be fact-based so I did a thorough research of everything I could find about them- their website, social media, and online reviews. I learned that this service is somewhere in the middle, not the worst but certainly not among the best essay writing services. What I liked about them is the straightforward order process and the wide variety of services they offer. I also like their money-back guarantee policy, as well as their customer service. However, ivypanda.com lacks the quality I know students are looking for, especially when they’re paying for writing services. They gloat about how they have more than 800 certified writers on board, but the quality of my order speaks differently. It just wasn't good enough. I'll discuss everything in the sections to follow.
- Variety of services
- Many free tools
- Deliver on tight deadlines
- Mediocre quality
- Plagiarized writing samples
Website Interface Chekck
The first thing I did in order to write this IvyPanda.com review was to take a close look at their website. I was pleased to find out that their website is designed in a simple yet intuitive manner. That means that students can easily find what they're looking for. It's mostly black and white, with the most important CTAs in red and orange. As I scrolled down, I found additional information that is useful - student reviews, samples, explanations of how the website operates, and a list of their free online tools.
IvyPanda reviews told me to check their Blog with articles mostly about student life and tips and tricks for improving it. It’s not so much focused on academic writing, which might be a better idea for students who are struggling with writing.
Once I clicked Writing Help button, I was redirected to a different webpage titled IvaPanda Homework Help, which is where you place orders. On this webpage, they point out they have more than 800 certified writers on board, and that students can get help in no more than 3 hours.
I did some more digging to find out this service is registered in Cyprus, which is usually the case with similar writing companies. They mostly work with students from Canada and USA, so they provide a telephone number for these countries.
Types of Services Offered
IvyPanda offers a number of services that students can use. These include Essay writing, Research Paper writing, Critical Writing, Dissertations, Report writing, Editing, Annotated Bibliography, and Samples. All services come in different academic levels - from Bachelor to Ph.D.
I was curious to find out more about the free essay samples that they proudly offer to students. I decided to check the quality and originality of these samples, so I randomly chose one to analyze.
Length: 3 pages
Analysis: The sample that I analyzed turned out to be of medium quality. There were a significant number of grammar mistakes that I find unacceptable for a professional writing service. Some parts of the essay were plagiarized, which made the style of the sample inconsistent and poor. Also, the content itself was troubling, since there were often long and unclear sentences that made the sample hard to read. I wouldn’t recommend it to a student.
Guarantees from IvyPanda
The company offers two major guarantees that all Ivy Panda reviews seem to appraise.
Their money-back guarantee ensures the customers they'll get a full refund on their money, in case there's something wrong with the order and they send a detailed explanation of what happened. They have a deadline of 7 business days to request a refund. They can also request a free revision, and one will be granted with appropriate instructions.
They also guarantee data privacy and safety. That means you can pay safely on their website, and not worry about your privacy.
Customer Support Team
Review of IvyPanda that I made also considers their customer support to make the final verdict about their quality. The best option that they offer is the live chat window you can find on the bottom right side of Homework Help Page. I sent a message to see how promptly they'll respond, and it took them less than 10 seconds. I instantly got the information I needed.
This site also offers two more types of customer support. You can reach out to them by email or call one of the two phone numbers they offer, depending on the country you choose.
In all cases, support team works 24/7 which is crucial for students with emergency issues.
My Experience and Paper Quality
I needed to base my detailed IvyPanda review on my personal experience, to make sure I’m sharing credible information with you. So, I placed an order to see what quality will the paper be and what my overall experience would be.
I decided to order a personal statement, and test their writing services in this sector. I placed an order providing detailed explanations on what I need, as they requested. I attached my resume in the order form to give them enough materials to work from. I also explained how I wanted the personal statement to be written.
The order was completed within the agreed deadline. I immediately ran it through a plagiarism and grammar checker to see what will happen. I’ve read in other IvyPanda reviews that one must check this since it often happens that there are mistakes. Unfortunately, that was the case here. I found some major grammar, spelling, and punctuation mistakes. I also learned that the writer ignored most of my ideas and wrote statement completely differently. Needless to say, I wasn't satisfied.
Is IvyPanda good? I would need the best online proofreading service to fix their mistakes before submitting their work. So, I would rate their service with a 2 since they failed to meet my needs and I wouldn’t include that personal statement in any college application.
The ordering process is quite simple and straightforward. Reviews of IvyPanda agree it’s one of their stronger assets. Once you open the order form, you need to fill in the basic details about your order. You choose the type of service you want, study level, number of pages, and deadline. All of these shape the price so you'll be able to see it change as you choose more options. For instance, a one-page personal statement for the college level is $11 if you choose a 14-days deadline. If you change it to 3 hours, it's $40.
You can type out additional instructions and add attachments.
Next, you can choose some helpful extras, such as an outline and title page that are free of charge, or a plagiarism report that is an additional $10.
Finally, you get to choose if you want to upgrade from Standard to Premium or Superior plan, which are more expensive but come with specific perks.
Discount Programs and Prices
Reviews of IvyPanda also need to address their pricing and discount, so I checked how they charge for different services. What I like is that you can see all prices up front, as you're placing your order. there are no surprises. Rates are based on the academic level and level of urgency that you need. Next, you choose the number of pages and immediately see how much your order's going to cost.
Difference between a 14-day deadline and a 3 hours deadline is around $30, depending on the type of services you need. As a new customer, you get 15% off your first order, with a discount code NEW15 that you type in the order form.
|Services||Miniamal price per page|
IvyPanda offers more than 800 available writers. Allegedly, only two in a hundred applicants get hired to work for them. Yet, a paper that I received was way below a desired academic level and my writer was clearly not proficient enough. Some students claim they need to hire professional dissertation editing services just to make their essays and dissertations accepted by the professor. Other IvyPanda reviews claim the same. It all depends on the type of writer you get assigned.
IvyPanda Review of Revision Policy
Revision policy claims that ivypanda.com reviews all revision requests sent within a 7-day deadline after writer completes the order. If the student provides evidence of what went wrong with the order, the writer is obliged to fix it. If this breaches the agreed deadline, order price gets reduced based on how much the student needed to wait.
There are no loyalty programs and special offers that I was able to learn about.
IvyPanda Reviews and Online Reputation
Is IvyPanda reliable? I looked for additional evidence online.
IvyPanda reviews on TrustPilot are excellent, with an average of 4.8 from 285 different people, and 4.9 on SiteJabber based on 66 reviews.
However, I found a disclaimer on SiteJabber stating that they offer coupons, discounts, and other compensation for people who leave positive reviews! That explains some overly excited students who wrote reviews on their impeccable work.
As for the negative reviews, they respond to most of them promptly.
As for social media, IvyPanda has Twitter, Instagram, and YouTube accounts. They don't post very often but the accounts are active. They have nearly 2.000 followers on Twitter, nearly 3.000 on YouTube, and around 1.600 on Instagram.
Is IvyPanda legit?
Yes, IvyPanda is a legit service that provides professional writing services to students of different academic levels.
Is IvyPanda safe?
It is safe to use IvyPanda thanks to their security guarantee that promises confidentiality and secure payment.
Is IvyPanda reliable?
IvyPanda is reliable in terms of meeting deadlines and communication. However, quality of their work varies.
Is IvyPanda a scam?
No, IvyPanda is not a scam. They provide the work they charge you for.