This NinjaEssays review goes over every aspect of NinjaEssays writing services from an unbiased standpoint. While their customer support was always available, responsive, and professional, the quality of writing I got was underwhelming. The overall mixed experience made it hard for me to rate NinjaEssays, but in the end, I would say my experience was OK, but I want very impressed with this company. It is certainly not the worst I have reviewed, but also far from the best. Their services leave a lot to be desired, but there definitely is some potential for improvement. Please continue reading for a more detailed analysis of what I found in my Review of NinjaEssays.
- Many writing services
- Experienced and polite customer support
- High prices
- Poor revision policy
- Limited membership discounts
NinjaEssays has been around for a while. There is no clear information about their years in operation on their website, but their blog and social media indicates that they're working since 2013. When I first visited the NinjaEssays website, I was overwhelmed by the amount of information crammed into the screen. It gave me a headache going through everything for my Ninja Essays review, but after multiple visits, I was beginning to understand the website's layout. NinjaEssays does attempt to present all the information you would need, but the user interface design is plagued with pop-ups and unintuitive design choices.
In my experience, the website was always up and never suffered any downtime. The web pages are all fast and responsive, which made navigation easy. I also noticed the NinjaEssays website is SSL encrypted, DMCA protected, and the payment methods they support are all recognized, trusted, and reliable.
Types of Services Offered
NinjaEssays offers customers various online writing services such as dissertation writing, essay help, editing and proofreading, resume and CV writing, coursework, term paper, assignment, homework, and much more. Sadly, there are only 3 samples available which means students are not likely to find much use for them. I reviewed each of them, and below is my analysis of one:
Title: Can money buy happiness?
Length: 2 pages
Analysis: The essay, while unique, is plagued with many punctuation and grammar problems; it’s surprising to me that they listed it as one of their samples. Also, the essay doesn’t have a conclusion or any citation. Perhaps the best paraphrase tool could help make it more readable. After all, the topic was interesting, but overall, I have mixed feelings about its quality.
NinjaEssays Reviews of Guarantees
Customers are promised many guarantees: high-quality writing, freedom to contact writers at any point, on-time delivery, free revisions, and money-back. According to NinjaEssays policy, you only get a free revision if you request it within 14 days of the order approval. Your request might be denied if your revision instructions don’t match your initial instructions, so when making an order, you want to be as detailed as possible. Their money-back guarantee states that you can only get a refund if you make a written application within 72 hours after approval. I strongly believe 72 hours isn’t enough time for some professors to give feedback on a paper.
There are 3 ways to contact a NinjaEssays support representative, either by phone, email, or live chat. Unlike some online writing companies, NinjaEssays employs actual humans to interact with their customers. Before I went into this review, I wondered, “Is NinjaEssays reliable when it comes to their support team?” so it was nice to get an answer to my question. In my experience, the support representatives I spoke with were all very friendly, professional, and eager to help answer my queries, as you would expect from the writing company that claims to offer the best college admission essay writing service. There were instances where I got below standard help, but that was likely due to insufficient training, or perhaps I was dealing with a new employee. The company guarantees 24/7 support of customers, which from my experience, I can say is true.
My Experience and Paper Quality
My overall experience using NinjaEssays online writing services was slightly above average. I liked how responsive their support was, but writing quality and pricing were two things that didn’t live up to expectations. For my detailed NinjaEssays review, I prepared a single essay paper order on the implications of modernized farming. The order was for 3 pages, so I took advantage of the 15% discount for first-time customers. The deadline for my order was 7 days, but I got my order a day ahead of schedule.
I wasn’t entirely pleased with the quality of writing I got. While the essay was excellent for a high school level, I had explicitly asked for Graduate level English. If you are looking for help with your research paper, I suggest you find another online research paper writing service. Also, there were a few grammar problems that weren’t significant but would definitely lose some points if you submitted them to a professor. This wasn’t something I could edit away, so I contacted support team for a revision.
It was relatively easy to place an order on the NinjaEssays website like most reviews of NinjaEssays mentioned. Almost every page had a link to place an order that would be very hard to miss. One nice feature I liked about their website was that I could calculate the price of an order before clicking “Proceed” on the Order page. Once you’re comfortable with NinjaEssays services and have proceeded to the order page, take the following steps to place an order:
- Fill out the order details. This involves the type of service you need, the title of your paper, and other related information.
- Include any additional service you would like, such as if you would like your paper proofread by an editor, NinjaEssays legit VIP support package, preferred writer, and more.
- Login or create a user profile. To complete your user profile, you must provide basic information such as your name, email, and phone number.
Ninja Essays Review of Pricing and Discounts
NinjaEssays writing services prices are within the average you will see in the industry. Prices start at $19.99 per page but depending on the add-ons you choose, you can expect this amount to get even higher. New customers get a 15% discount on their first orders, which can go a long way in making NinjaEssays prices more affordable for students. NinjaEssays seems to offer coupons, but I couldn’t find any on the ninjaessays.com website.
|Services||Minimal Price per Page|
The writer assigned to my order knew a thing or two about good writing. This is why many NinjaEssays reviews have praised NinjaEssays’ writer’s quality. Still, the writer assigned to my order seemed to have a limited vocabulary and quite average writing skills - this is something you won’t find with the best dissertation services. That said, his research was done well. I had asked for graduate-level English for my order, but I got something so simple I could compare it to the high school level. Perhaps there was a miscommunication on the part of NinjaEssays, but considering that I had paid for graduate-level English, I wasn’t prepared to ignore this. I reached out to customer support by email to process my revision. The reply I got is covered in the next section.
The order I had requested for my NinjaEssays.com review was sent with instructions for graduate-level English, but when I received the final work, the level of English was far below what I had expected. I reached out to support team, and in their defense, they were fast in replying to me. However, I later got an email that said they didn’t find any issue with my order and would not be processing a revision. I was disappointed and tried communicating that with the support team, but after several back-and-forth emails, it became clear their decision was final.
Loyalty Program, Offers, and Extra Services
When you become a member, you’re entitled to a discount, but it will depend on the number of pages you’re requesting. Generally, membership discounts are not applied to orders that cost less than $50. They do offer some nice extra services, such as a citation generator, but it seems the link is broken because I was never able to get it working.
A review is a great way to learn about any service. However, just one review doesn’t always paint a complete picture. Hence, I needed to consider the experiences of other customers. To this end, I checked both Sitejabber and TrustPilot for NinjaEssays reviews.
The NinjaEssays rating on TrustPilot is much better at 4.6 out of 5. While there were only 49 reviews, most were positive and looked authentic. I would have appreciated it if there were more NinjaEssays reviews in general so I could gouge user experience more precisely.
NinjaEssays has an okay reputation on Sitejabber with a 4.0 rating from 82 reviews. A lot of reviews were positive but also seemed to go to great lengths to praise NinjaEssays writing services. On the other hand, negative reviews weren’t helpful enough that I could understand the reviewer's issues with NinjaEssays' writing services.
NinjaEssays has several social media pages, including platforms such as Instagram, Twitter, LinkedIn, YouTube, etc. This was nice as it gave me an easy way to see how NinjaEssays responds to users' questions and how active they are with their customers. They are not very active, as they updated their accounts several years ago.
Is NinjaEssays legit?
Yes, NinjaEssays is a legit service. Without any doubt, I can say “yes” to the question, “Is NinjaEssays good or not?” Many past customers had something positive to say about this service through numerous NinjaEssays reviews I saw online.
Is NinjaEssays safe?
Yes, NinjaEssays is safe. Their website traffic is SSL encrypted, and their support payment methods are very reliable.
Is NinjaEssays reliable?
Yes, according to multiple ninjaessays.com reviews online and my own experience, NinjaEssays is reliable. Their customer support team is responsive, and their writers seem decent. However, there’s much room for improvement.
Is NinjaEssays a scam?
No, NinjaEssays isn’t a scam. While I didn’t get the revision I requested, my initial order was completed on time.