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GetEssayDone.com has been in the online writing service industry for a little over three years. It has a comprehensive website, albeit with some non-working links, and explains its process well. We have reviewed the website very carefully and have looked at other factors as well – testimonials and Get Essay Done customer reviews, both on- and off-site, responses of our contacts with customer support and the quality of a research paper we ordered from GetEssayDone. These factors were all taken into account as we prepared this review.
Factor 1: Types of Writing and Services Offered
The content on the website speaks primarily to academic writing products and services, and the full listing is available to students once they click on the prices link and calculate the cost of a product they need. Products range from basic essays and papers to case studies, admissions essays, homework help and multiple-choice test taking to graduate theses and dissertations, in part or in full. In short GetEssayDone.com is a comprehensive academic writing service.
Factor 2: Trust/Reliability
These factors can be evaluated via customer comments and feedback, as well as our own experience with a research paper order. We can say, without doubt, that GetEssayDone does process orders, that member of their staff produce those products, and that they are delivered to customers, generally by the deadlines that customers specify. In this respect, then, we can certainly say that Get Essay Done is not a fraud or scam.
Factor 3: Level of Quality
This is the point at which we began to have concern about this essay writing service. There were off-site customer complaints about the quality of both resources used and the structure and grammar usage of the products they received. We reserved final judgment until we received the research paper we ordered. Unfortunately, we experienced the same poor quality that others did. There was no overriding thesis statement in the introduction of our paper, and many of the points were repeated, in different wording, as if the writer was simply trying to fill the eight pages. We requested resources that were reputable journals, and received instead source materials that would not be considered such. Overall, we were disappointed in the quality and our rating on this factor is “Fair to Poor.”
Factor 4: Pricing/Payment
Get Essay Done prices seem to be about average for the industry. We had two options for our paper – standard quality for $119.92 and premium quality for $135.92. There is also a promo code for 15% discounts for first-time customers. Beyond that, we found no mention of special pricing for loyal customers or any coupon codes for special pricing.
Payment methods are standard – all credit cards are accepted and a secure third-party processor is used, so that financial information is protected.
Factor 5: Additional Important Considerations
Two things struck us as we went through the process of securing a research paper from Get Essay Done. First, the customer support department did not seem to be knowledgeable about policies and procedures. They were unable to answer questions about revisions and money-back guarantees; on one occasion, we asked if we could get a full dissertation in seven days, and the answer was “yes.” Obviously, that cannot happen, if the work is to be original and involve an actual research study.
The second curious thing is that there is no differentiation in pricing based upon the academic level of the customer. A high school essay with a 7-day deadline costs the same per page as a graduate level product with the same deadline. We wonder what this means in terms of the degrees and qualifications of the writers.
A third but less serious concern is that this company has no BBB membership. Most reputable services do have this.
There are simply too many issues with Get Essay Done for us to recommend its use by students at this tie. As we looked at pros & cons, the cons definitely outweigh any benefits. At best, we give Get Essay Done a rating of “Fair.”